1. Scope

Customers, sellers, providers, couriers, and sensitive admin accounts.

2. Possible checks

• Email/phone OTP verification.
• Identity documents verification.
• Behavioral transaction analysis.
• Status and payment anomaly checks.

3. Anti-abuse controls

• Rate-limiting critical actions.
• Double submission blocking.
• Server-side permission and status validation.

4. Risk actions

NOUNGA may suspend accounts, hold transactions, request additional proof, or cancel suspicious operations.

5. Logging

Sensitive actions are logged with timestamp, actor, and technical context.

6. Authority cooperation

NOUNGA may cooperate with competent authorities where required by law.